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Home Support Troubleshooting
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Troubleshooting

  • No.
    Error code
    Description
    Cause / Solution
  • 1
    001
    Other functions are not allowed during charging or starting
    Disconnect the charger or exit the start mode
  • 2
    100
    Excessive differential pressure
    /
  • 3
    110
    Charging overvoltage protection
    Disconnect the charger
  • 4
    111
    Charging overvoltage protection(Stage 2)
    /
  • 5
    120
    Over-temperature protection during charging
    Cool down the battery
  • 6
    130
    Under-temperature protection during charging
    Warm up the battery
  • 7
    140
    Discharge undervoltage protection
    Connect the charger
  • 8
    150
    Discharge over-temperature protection
    Waiting for the device to cool down
  • 9
    160
    Discharge under-temperature
    Place the product at theprotectionright temperature
  • 10
    170
    Temperature error
    Rebooting the device
123
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